CUSTOMERS

The proof is in their numbers.

ATM OEMs, banks and security companies run their field operations on Fieldor. The stories below are anonymised at our customers' request — the numbers are theirs.

An operations head in front of a wall of monitors
Trusted by teams atNCR ATLEOSDIEBOLD NIXDORFEURONETOKIAXIS BANK+ 30 MORE
CASE 01 · ATM NETWORKSGLOBAL ATM OEM · APAC9,800 ATMs · 3 COUNTRIES · 14 MONTHS ON FIELDOR

From disputed SLAs to closed-with-evidence, in two quarters.

Tickets were raised from monitoring screens by hand and closed on an engineer's word. Fieldor connected the switch feed, automated ETA chasing and made photo evidence mandatory at closure.

“We stopped arguing about whether a visit happened. Every SLA dispute last quarter closed with a photo and a timestamp.”Head of Field Services
88.1% within SLA96.4% within SLA
3.4 calls per ticket for ETA0.6 calls per ticket
41% closures with photos100% closures with photos
CASE 02 · BANK BRANCHESTOP-10 PRIVATE BANK · INDIA1,140 BRANCHES · 22 VENDORS · 9 MONTHS ON FIELDOR

Every branch audited every month — not one in three.

The CRE team tracked 30,000 assets across spreadsheets and vendor emails. Fieldor tagged every asset, moved branch reporting to a QR scan and turned audit findings into routed tickets.

“The monthly review used to take my team two days. Now it's the first slide we open, and nobody questions the numbers.”Vice President, Corporate Real Estate
34% branches audited monthly100% audited monthly
19 days finding to fix4.2 days finding to fix
27 AMC lapses a year0 AMC lapses
CASE 03 · GUARDINGNATIONAL SECURITY SERVICES COMPANY41,000 GUARDS · 2,300 SITES · 2 YEARS ON FIELDOR

Invoices backed by attendance nobody can argue with.

Paper registers and phone calls couldn't prove who was on post. Geofenced check-ins and QR patrol rounds now sit behind every line of every client invoice.

“Our clients stopped auditing our invoices. They just open the link.”Chief Operating Officer
71% patrol rounds verified92% rounds verified
410 billing disputes a quarter152 a quarter
1,900 supervisor km a day1,140 km a day
62,000+sites under management
5.1M+stamped field photos
8,400incidents handled a day
9countries