For hotel groups that look after many properties through in-house engineers and outside vendors. Faults reported in seconds, planned maintenance that never slips, and brand-standard audits you can trace to a photo.
A broken AC or a kitchen fault becomes a guest complaint when nobody knows who is fixing it. Fieldor puts every asset, request and vendor visit across your properties on one record.
ChasePilot asks engineers and vendors for an ETA and escalates when it goes quiet. EmailPilot logs vendor replies against the right ticket. You choose which steps run automatically and which need approval, and every action is on the record.
Staff scan the asset's QR code; the ticket has the property and asset filled in.
In-house or the AMC vendor for that asset, with the SLA you set.
Geofenced check-in, checklist steps and stamped photos.
Response times, PM compliance and audit scores by property and vendor.
HVAC, kitchen equipment, room equipment and building systems tagged by property and area.
Any staff member can raise a fault from the asset itself, no phone calls or registers.
PM schedules per asset and property, pushed to engineers with checklists and required photos.
Rate cards, quotes and approvals per contract; vendors work in their own app without losing the trail.
Configurable, scored audit templates with photos, and findings raised as tickets.
Reports by property, vendor and asset type; export the deck or feed your BI.
Check-in fires on a geofence, the phone is bound to the person, mock locations are detected, and photos can only be taken in the app, stamped with site, coordinates and time. Run Fieldor in our cloud (India and EU regions), your private cloud or on-premises. Proven at scale across ATM networks and bank branches.
Yes. Vendors can use Fieldor's partner app, which keeps the full trail, and EmailPilot logs replies that come back by email.
Tagging is part of the rollout: properties, assets and users are mapped in the first weeks, then properties go live in phases.
Yes. Pick the pieces you need; they share one property and asset master, so adding more later doesn't mean starting again.