Security services · facility management

Every site visited. Every post accounted for.

For security and facility-services companies running thousands of people across client sites. Guards check in and patrol on Suraksha Gyan, our guard app. Field officers, area officers and supervisors run their visits in Fieldor, and FM work at the same sites runs there too. Both feed one record behind every client invoice.

−63%billing disputes
92%patrol rounds verified
−40%supervisor km a day
A lit security booth at a gated facility at dusk, barrier down, stamped shift check-in at 18:42
Two apps, one record

The right tool for each person on site.

Guards and the officers who supervise them usually do different work, so each gets an app built for it, and everything they record comes together in Fieldor.

GUARDS · SURAKSHA GYAN

  • Guards check in on post and complete patrol rounds on Suraksha Gyan
  • Attendance and rounds flow into Fieldor automatically
  • Gaps on a post reach the responsible officer, not a register at the end of the shift

OFFICERS AND FM TEAMS · FIELDOR

  • Field and area officers plan, record and prove every site visit
  • FM technicians handle planned and breakdown work at the same sites
  • Operations and clients see guarding and FM on one record
Field officers and area officers

Supervision you can prove, not just report.

Every visit is checked in by geofence and closed with stamped in-app photos, so a visit in the report is a visit that happened.

SITE VISITS

Planned visits and inspections

Visit plans per officer and site, with inspection checklists and required photos at each step.

NIGHT CHECKS

Night checks of posts

Surprise and scheduled night checks, geo-verified on arrival and stamped with time.

ON POST

Guards verified during visits

Officers confirm who is on post during each visit, alongside the attendance coming in from Suraksha Gyan.

CLIENTS

Client meetings and sign-offs

Meetings logged against the client site, with sign-off and notes on the same record as the work.

TRAINING

Training sessions

Training sessions at client sites, logged against the site and date.

INCIDENTS

Incident reports with photos

Incidents reported from site with stamped photos, routed and escalated by the rules you set.

Facility management at the same sites

Guarding and FM, one client view.

Many companies run security and facility services for the same clients. Fieldor runs both, so the client sees one account of their sites.

PLANNED

Planned maintenance

PM schedules per asset and site, pushed to technicians with checklists and required photos.

SOFT SERVICES

Housekeeping and hygiene checks

Scored checklists with photos, so standards are measured the same way at every site.

BREAKDOWNS

Breakdowns, reported by QR

Client staff scan an asset's QR code to report a fault; it reaches the right technician with the site and asset filled in.

AI agents

Chasing and escalation, handled.

ChasePilot asks officers and technicians for ETAs and climbs the escalation ladder you set when they go quiet. EmailPilot logs client and vendor email replies against the right ticket. You choose which steps run automatically and which need approval, and every action is on the record.

Meet the AI agents →

Customer result · National security services company

Invoices backed by evidence nobody can argue with.

2,300 client sites, with 41,000 guards on Suraksha Gyan and officers on Fieldor for two years. Paper registers and phone calls couldn't prove who was on post or which sites supervisors had visited. Now guard attendance, patrol rounds and officer visits sit behind every line of every client invoice.

“Our clients stopped auditing our invoices. They just open the link.”CHIEF OPERATING OFFICER
71% of patrol rounds verified92%
410 billing disputes a quarter152
1,900 supervisor km a day1,140 km

More customer results →

Questions

What security and FM companies ask us.

How do we prove an officer really visited a site?

Check-in fires on a geofence around the site, the phone is bound to the officer, mock locations are detected, and photos can only be taken in the app, stamped with site, coordinates and time.

Can our clients see the evidence?

Yes. Share a live link or a review deck per client. Client logins see only their own sites.

We run both guarding and FM. One system or two?

One. Officer visits, guard attendance from Suraksha Gyan and FM work all sit on the same site record, so a client sees one account of their sites.