HVAC · lifts · UPS · fire safety · equipment service

Equipment service you can bill with confidence.

For service companies maintaining HVAC, lifts, UPS, fire-safety and other equipment for many clients. AMC visits that never slip, breakdowns that reach the right technician, and proof of work behind every invoice.

Why service contracts leak money

Missed visits, repeat call-outs and disputed invoices.

Planned visits slip when schedules live in spreadsheets, technicians arrive without the part, and clients question invoices you can't back up. Fieldor runs contracts, visits, spares and proof on one record.

WHAT BREAKS TODAY

  • AMC visits tracked in spreadsheets and missed
  • Breakdown calls arriving by phone, email and client portals
  • Technicians sent without the right spare
  • Invoices disputed with nothing to show

WHAT FIELDOR DOES

  • AMC and PM schedules per asset and client, with reminders
  • Calls from client CRMs and ITSM by API, or by QR scan on the asset
  • Technicians chosen by skill, spares on hand and distance
  • Every visit closed with stamped photos, ready for billing
AI agents

The chasing runs itself.

ChasePilot asks technicians for an ETA and escalates when it goes quiet. The planner drafts each technician's day around SLAs, spares and travel time. FixMate guides the repair on site. You choose which steps run automatically and which need approval, and every action is on the record.

Meet the AI agents →

How it runs

From a contract or a breakdown to a billable visit.

01 · PLANContract visits drafted

PM visits per AMC, planned around SLAs, spares and travel.

02 · DISPATCHRight technician

Skill, spare in hand and distance; ETA chased automatically.

03 · EXECUTEWork verified

Geofenced arrival, checklists, guided repair, stamped photos.

04 · BILLProof behind every line

Rate cards, quotes and approvals per contract; the client opens the evidence.

What you get

Built for service companies.

CONTRACTS

AMC management

Contracts, covered assets and visit schedules per client, with renewals tracked.

CALLS

Every channel, one queue

Client CRM and ITSM by REST API and webhooks, and QR reports from the asset itself.

PLANNER

Day plans drafted for you

SLA, fault type, site importance, spares and travel time weighed for every technician.

SPARES

Spares and returns

Stock by depot, technician and site; failed parts tracked back for repair.

BILLING

Proof of work

Rate cards, quotes and approvals per contract, with stamped photos behind each visit; SAP and ERP integration.

CLIENTS

A view for each client

Client logins and live links that show only their own sites and assets.

Proof and control

Every visit on the record.

Check-in fires on a geofence, the phone is bound to the person, mock locations are detected, and photos can only be taken in the app, stamped with site, coordinates and time. Run Fieldor in our cloud (India and EU regions), your private cloud or on-premises. Proven at scale across ATM networks and bank branches.

Security & deployment →

Questions

What service companies ask us.

Can calls come straight from our clients' systems?

Yes. Client CRMs and ITSM tools can push calls by REST API and webhooks, and replies flow back the same way.

Can clients see the evidence for each visit?

Yes. Share a live link or give clients a login; they see only their own sites.

Does it connect to our ERP?

Spares, purchase orders and billing can flow to SAP and other ERPs.