Retail chains · restaurant chains · outlets

Store maintenance at chain scale, without the chasing.

For retail and restaurant chains running hundreds of outlets through dozens of vendors. Every fault routed to the right vendor, every visit verified, every store audit backed by a photo.

Why outlet maintenance slips

Hundreds of outlets, dozens of vendors, one inbox.

Store teams report faults by phone and email, vendors are chased by hand, and audits can't be traced to anything. Fieldor puts outlets, assets, vendors and audits on one record.

WHAT BREAKS TODAY

  • Faults reported by phone and email, then lost
  • Vendors chased by store managers for updates
  • No proof a vendor actually visited
  • Store audits scored on paper, impossible to compare

WHAT FIELDOR DOES

  • Store staff scan an asset's QR code to raise a fault
  • Routing to the right vendor with the SLA you set
  • Geofenced arrival and stamped photos for every visit
  • Scored store audits with required photos, findings raised as tickets
AI agents

The chasing runs itself.

ChasePilot asks vendors for an ETA and escalates when it goes quiet. EmailPilot logs their replies against the right ticket. You choose which steps run automatically and which need approval, and every action is on the record.

Meet the AI agents →

How it runs

From a store fault to a closed ticket.

01 · REPORTRaised from the store

A QR scan on the asset raises the ticket with outlet and asset filled in.

02 · ROUTERight vendor, right SLA

By asset type, region and contract.

03 · FIXVisit verified

Geofenced arrival, checklist, before-and-after photos.

04 · REVIEWOutlets compared

SLA, cost and audit scores by outlet, region and vendor.

What you get

Everything a chain needs to keep stores running.

ASSETS

Assets per outlet

Refrigeration, HVAC, kitchen equipment, signage and fittings tagged by outlet.

REQUESTS

QR fault reporting

Store staff report from the asset itself; no email chains.

PLANNED

Planned maintenance

PM schedules and campaigns that push one job to every outlet at once.

VENDORS

Vendor management

Rate cards, quotes and approvals per contract, and a partner app for vendors.

AUDITS

Store audits

Scored audit templates for hygiene, standards and upkeep, with required photos.

REVIEWS

Chain-wide reports

40+ ready reports by outlet, region, vendor and asset; export to your BI.

Proof and control

Every visit on the record.

Check-in fires on a geofence, the phone is bound to the person, mock locations are detected, and photos can only be taken in the app, stamped with site, coordinates and time. Run Fieldor in our cloud (India and EU regions), your private cloud or on-premises. Proven at scale across ATM networks and bank branches.

Security & deployment →

Questions

What retail and restaurant operations teams ask us.

Can one job go to every outlet at once?

Yes. Campaigns push one planned job to hundreds of outlets in one go.

Do store staff need training?

Reporting is a QR scan from a phone; the ticket fills in the outlet and asset for them.

Can we see cost by outlet and vendor?

Yes. Rate cards, quotes and approvals sit on the ticket, so reports show spend by outlet, region and vendor.